Jobs

Our mission of caring for our members drives what we do every single day. Build your career in an environment where your work is valued and you can make a difference in the lives of our members. If you are interested in joining our team, refer to the open positions and posting information below.

Don’t see something you are looking for? Check back often as we are regularly looking for new team members with Teller, Member Service and Lending related experience. To receive email updates on job openings, join Mayo’s talent community and set up your profile to receive automatic email updates when credit union specific jobs become available.

Current Openings

To learn more about positions or to apply visit mayoclinic.org/jobs, and use either the job posting number or “credit union” in the key word search functionality.


Administrative Assistant - Financial Advisory Services

Mayo Employees Federal Credit Union
Rochester, MN

121760BR

Applies professional secretarial expertise, exercising initiative and proficient organizational skills to perform a wide variety of secretarial/clerical duties in support of all Credit Union member investment activities. This position will be in a fast paced, time-sensitive brokerage sales environment where one must anticipate and carry out independent actions necessary to provide competent and professional secretarial support to meet the needs of the investment representative(s), management, administrators, board and committee members, coworkers and members. Performs duties independently and initiates judgment in handling questions, phone calls, appointments, etc., of principals.

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    Qualifications

    Requires formal training in a secretarial field through technical school or college, or equivalent experience. Must have computer experience and a minimum of two years of successful secretarial experience. Must possess proficiency on technical office equipment, including a computer for word processing and other applications, printer, dictation/transcription equipment, phone system, duplicating machine, and/or any other job specific office technology. Typing proficiency is to be evidenced by successful completion of a typing test with a minimum score of 50 wpm.

    Requires strong organizational skills, superior clerical aptitude including the office practices of filing, handling mail, preparation of charts, minutes, spreadsheets, reports; agendas and minutes, spreadsheets/graphs/charts/slides/overheads, Internet/Intranet applications and/or other job specific documents. Must possess excellent written and oral communication skills in order to recognize and revise inconsistencies, discrepancies, and inaccuracies without altering the meaning of the dictation or changing the dictator's style. Must maintain strict confidentiality of information and must exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility. Must be adaptable/flexible in a changing work environment, which requires upgrading of skills.

    License or Certification

    Series 7 and Series 63 Securities Licenses and MN State Insurance License preferred, or the ability and willingness to obtain licensures within 2 years.


Building Maintenance Tech

Mayo Employees Federal Credit Union
Rochester, MN

129914BR

Oversees all facilities related needs of the Mayo Employees Federal Credit Union. Plans, organizes, and directs the activities related to the credit union facilities management. Is responsible for repair and maintenance of all credit union buildings, equipment and grounds.

May be required to work with others in planning and scheduling for modifications and repairs to systems with minimal disruption to the mission of our organization while meeting fiscal constraints. Oversees and responds to the security requirements of the credit union. Possesses excellent verbal and written communication skills. Possesses excellent human relations skills to interact with staff, members and vendors.

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    We are looking for a Building Maintenance Technician to join our Mayo Employees Federal Credit Union. This is a full-time, benefit eligible position. Qualified applicants will have a 2 year or associates degree and 3 years experience with Building Infrastructure Systems. Candidates should also possess a valid driver's license with acceptable driving record. If you are interested in joining our team, please apply and attach a detailed resume.

    Qualifications

    Associate's degree or a two year degree from a technical college related to a Building Infrastructure System maintenance program. Three years of field service experience related to the skills associated with Building Infrastructure Systems.

    Experience working with Computers and various building control systems. Electrical or Plumbing license preferred. Security experience preferred.

    Must have and maintain a valid driver’s license and acceptable driving record in accordance with Mayo Clinic Policy.


Chief Lending Officer

Mayo Employees Federal Credit Union
Rochester, MN

Mayo Employees Federal Credit Union (MEFCU) is seeking a Chief Lending Officer (CLO) to lead its Mortgage, Business and Consumer Lending Departments. This involves responsibility for providing planning, organizing, implementing, directing and controlling of all lending activities with the credit union in accordance with the direction of the credit union Chief Executive Officer and Board of Directors and consistent with regulatory requirements. The CLO is responsible to the CEO and will work collaboratively with credit union staff, auditors, internal and external vendors, and regulatory examiners. This position provides a high level of member relations and service; and ensures compliance with credit union policies and procedures. This key management position is accountable for the strategic and tactical planning and direction of the department, as well as plans, policies and procedures and annual reporting. The Chief Lending Officer is an integral part of the senior management team and has oversight and responsibility for all lending related functions necessary to achieve the credit union’s goals and objectives for growth.

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    Education & Experience Requirements

    • A Bachelor’s degree in Business/Accounting/Finance or a related field is required with a Master’s Degree preferred.
    • Ten or more years of previous credit union/financial institution experience with at least four years mortgage and consumer lending experience and three years business lending experience is required.
    • Prior lending and leadership experience in institutions with over $500 million in assets or a financial institution that is progressively showing positive year-over-year growth to that level or higher.
    • At least 3 years of prior executive management (C-suite) experience is preferred.
    • Experience in strategic planning, execution, and policy development.

    Qualifications & Skills

    • A broad knowledge of operations, accounting, data processing and personnel management.
    • Strong understanding of local, state, and federal laws that impact credit union operations.
    • Excellent knowledge of technology; including core data processing systems and loan management systems.
    • Excellent oral, written and interpersonal communications skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, and write reports and correspondence.
    • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
    • Ability to provide leadership, training and supervision using positive supervisory techniques that ensure maximum productivity.
    • Experience working with a wide range of people and a strong background in service excellence and credit union philosophy.

    MEFCU is a $1 Billion financial institution that serves Mayo Clinic employees, retirees, volunteers, students and their family members. Headquartered in Rochester, MN, MEFCU has nine branch offices located in four states (MN, WI, FL and AZ). MEFCU is a growing, industry leading credit union committed and focused on serving the needs of our membership and working collaboratively with our sponsor group. MEFCU provides a complete salary and benefit package. To inquire or apply, please submit your letter of interest, resume and/or CV to: mefcujobs@mayo.edu. Relocations will be considered. Equal Opportunity Employer.


Collection Officer

Mayo Employees Federal Credit Union
Rochester, MN

131469BR

Persistence in following standard collection practices, accurately recording collection activity and file information, and maintaining a professional and positive attitude towards delinquent borrowers, and the job of collections. Anticipates and carries out independent actions necessary to provide competent and professional support to meet the needs of members, volunteers, co-workers, and others. Is accountable for making decisions that require skilled assessment, reasoning, and problem solving. Must be flexible to respond to changing priorities and handle changing workflow.

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    We are looking for a Collection Officer to join our Mayo Employees Federal Credit Union team. This is a full-time, benefit eligible position. A minimum of Bachelor's degree or equivalent experience is required. The candidate must have four to five years of financial institution experience or two years of actual collections experience. If you are interested in joining our team, please apply and attach a detailed resume.

    Qualifications

    A minimum of Bachelor's degree or equivalent experience is required. Must have four to five years of financial institution experience or two years of actual collections experience is required.

    Must have a high aptitude for figures and possess strong interpersonal skills. Knowledge of computers is required. Must possess excellent time management and organizational skills, and be able to handle multiple tasks simultaneously with a high degree of accuracy. Must maintain strict confidentiality of information and must exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility. Must be adaptable/flexible in a changing work environment, which requires upgrading of skills. Must be an efficient self-starter who can work independently, an excellent team player and exhibit a willingness and ability to serve the credit union members.


Digital Content Specialist

Mayo Employees Federal Credit Union
Rochester, MN

131954BR

The Digital Content Specialist develops creative digital content solutions that build MEFCU’s brand strength, member engagement and meets strategic goals. Writing of original creative content that drives engagement on websites, email marketing, social media, and other channels. Editing content provided by MEFCU staff experts. Ensuring effective use of various content types (text, images, video, audio, infographics) based on audience needs. Contributing to the development of video assets, such as writing scripts or storyboards. Creating social shareable content assets, including blog posts, infographics, and listicles. Capturing stories at MEFCU events. Ensuring all produced content meets quality standards and maintains consistent messaging and voice.

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    We are looking for a full-time Digital Content Specialist to join our Mayo Employee Federal Credit Union team. Qualified applicants will have a bachelor's degree and 3 years experience in communications, media relations, social media, digital, ad copy, news and/or staff engagement communications activities. If you meet the qualifications and are interested in joining our team, please apply. When applying you must include 3 writing samples along with your resume and cover letter.

    Qualifications

    A bachelor's degree with strong academic performance in a related field, which may include liberal arts, business, marketing, or similar field, plus 3 years professional experience in a relevant field.


    Digital Content Specialist is an expert in their field of communications, media relations, social media, digital, ad copy, news and/or staff engagement communications activities. Proven successful experience in a copy writer/editor role. Broad based knowledge of communications including both written and digital is required.

    Requires problem solving, critical thinking, active listening, quantitative skills, persuasive oral and written communication skills, project management, and interpersonal skills. Proven execution ability, including digital marketing experience preferred. Must be able to work effectively in a fast-paced and collaborative environment. Must be knowledgeable in and passionate about financial education. Position requires occasional travel and the flexibility to work weekends and evenings as necessary.


    Ability to proactively seek opportunities to build and improve positive relationships with colleagues, leaders, and experts. Understands and acts independently to drive functional strategies forward to advance MEFCU’s mission, strategic plan and business goals.


Internal Auditor

Mayo Employees Federal Credit Union
Rochester, MN

131072BR

The MEFCU Internal Auditor serves as an independent, objective evaluator and consultant whose professional input adds value and security to MEFCU operations. The Internal Auditor helps MEFCU accomplish its objectives and obligations to its members by bringing a systematic, disciplined approach to evaluate and improve effectiveness of risk management and internal controls. Accordingly, the primary purpose of this job is to conduct internal audits within a team environment, that cover MEFCU’s operational lines of business, including such functions as mortgage banking, credit card services, asset and account management, investment operations, affiliated business activities, and financial and risk management. The Internal Auditor develops, coordinates, and administers a comprehensive internal audit plan and associated working papers, leads and executes financial operational compliance audit projects, prepares risk assessments, prepares audit programs, gathers and analyzes accurate and relevant information, documenting audit results to support conclusions, prepares audit reports, mentors and trains staff, and manages day-to-day audit activities to meet department metrics. The Internal Auditor also manages and executes various internal audits to ensure there are sufficient financial controls and reporting to ensure organizational areas are performing in compliance with MEFCU policies as well as with industry standards, Generally Accepted Accounting Principles, and State, Federal, and National Credit Union Administration (NCUA) regulations. The Internal Auditor performs all financial and operational audits as approved by the Supervisory Committee, Management, and the Board of Directors and ensures coordination of internal audit function with regulators and external auditors. Some travel to branches outside of MN may be required (<15%).

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    We are looking for an Internal Auditor in our Mayo Employees Federal Credit Union. This is a full-time, benefit eligible position. Qualified applicants will have a Bachelor's degree and 3 years Auditing experience. In addition, Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Financial Analyst (CFA) or equivalent certification is required. If you are interested in joining our team, please apply and attach a detailed resume.

    Qualifications

    Bachelor's Degree in Accounting or a related discipline from an accredited university is required in addition to a minimum of three years of internal or external audit experience. Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Financial Analyst (CFA) or equivalent certification is required.

    Internal audit experience with one or more financial institutions is preferred. Proficiency with Microsoft Access, ACL, IDEA, Arbutus, or other data analysis tools preferred. Requires general knowledge of financial institution-related operations, regulations, and service. Ability to comprehend and operationalize complex and ever-changing laws and regulations. Extensive knowledge of the audit processes for compliance and non-compliance related banking activities. Well-developed skills in verbal and written communication. Strong software and database management skills. Proficient in recent versions of Access, Excel, Word, PowerPoint, and Email-based systems. Must also be able to work independently, be well organized and able to perform in a multi-task environment.

    License or Certification

    Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Financial Services Auditor (CFSA), Certified Financial Analyst (CFA) or equivalent certification is required.


Member Service Representative

Mayo Employees Federal Credit Union
Rochester, MN

131086BR

The member service representative serves as a liaison between the member and the credit union. Responsible for providing account information, opening and closing of accounts, account ownership changes, purchase and surrender of certificates of deposit, IRAs, notary services, and other services as needed. Professionally handles the member's daily credit union needs. Serves as a backup in the teller and receptionist area.

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    We are looking for a full time Member Service Representative at the Mayo Employee Federal Credit Union in Rochester, MN. Position requires a bachelors degree or 4 years of financial institution experience. For those meeting the bachelors degree requirement, preference for additional banking experience as well is still wanted. If you meet these requirements, please apply and attach a detailed resume.

    Qualifications

    A minimum of a bachelors degree or equivalent work experience of at least four years in a financial institution is required. Familiarity with credit union philosophy, work procedures, and financial institution operations gained from work experience is required. Successful candidate must have professional well-developed interpersonal skills necessary for servicing credit union members and projecting a positive image as a representative for the credit union. Must be an extremely organized individual, possessing excellent time management and prioritization skills. Strong computer skills are required. Must be a self-starter and a team player.

    The ideal candidate will have previous direct experience in working as a teller at a financial institution as well experience working in a role(s) with direct member contact involved in establishing and servicing deposit relationships.


Receptionist

Mayo Employees Federal Credit Union
Rochester, MN

130959BR

Responsible for projecting a professional and positive image as representative for the Credit Union in receiving members and guests. Performs a variety of daily functions including: directs lobby traffic, films daily work, handles all return mail and address change requests, performs a clerical review of various credit union forms, sorts and distributes mail, and various clerical and other duties as assigned.

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    We are looking for a Receptionist to work 40 hours per two week pay period with our Mayo Employee Federal Credit Union. This is a part-time, benefit eligible position. Qualified applicants will have a high school diploma and one year of experience in a financial institution. If you are interested in joining our team, please apply and attach a detailed resume.

    Qualifications

    A minimum of a high school diploma, with some additional education desired. Direct experience working in a financial institution for a minimum of one year is required.

    Must have a high aptitude for figures and possess strong interpersonal skills. Strong computer skills are also required. Must possess excellent time management and organizational skills, able to handle multiple tasks simultaneously with a high degree of accuracy. Must be a self-starter, an excellent team player and exhibit a willingness and ability to serve the credit union members.


Technology Specialist

Mayo Employees Federal Credit Union
Rochester, MN

131071BR

Works collaboratively and with direction from the Director of Information Services on activities pertaining to the internal computer systems including the various networks, the mainframe and all common and specialized software of the credit union. Work is performed according to established procedures, systems, and practices. Ensures the smooth operation of daily, weekly, monthly and yearly data processing functions, as well as new requirements as they develop. Acts as front line support to system users and liaison to external vendors.

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    We are looking for full-time Technology Specialist in our Mayo Employee Federal Credit Union. Qualified applicants will have an Associate's degree in computer science / IT or three years of related computer / IT related work experience; a Bachelor's degree in IT is preferred. Experience in a credit union /financial institution is also preferred, but not required. If you meet the qualifications and are interested in joining our team, please apply and attach a detailed resume.

    Qualifications

    An Associate's degree in computer science/related IT field or three years of computer/IT related work experience. A bachelor's degree in computer science/related IT field is preferred.

    Candidates should have a strong understanding of software, hardware, databases, Web resources, networks and enterprise systems; demonstrated ability to provide technical support to credit union staff and train non-technical workers on the credit union systems in order to achieve maximum productivity; the ability to deal with complex problems involving multiple facets and variables in non-standardized situations; strong communication, planning and time management skills; experience working with a wide range of people and a strong background in service excellence and credit union philosophy.


Teller I

Mayo Employees Federal Credit Union
Rochester, MN

131955BR

Assists members with their transactions, concerns and questions in a friendly, courteous and efficient manner by phone and in person. Operates PC/terminal for entering appropriate information concerning members' records and transactions.

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    We are looking for a Teller I to work 80 hours per two week pay period in our Mayo Employee Federal Credit Union. This is a full-time, benefit eligible position. This role requires at least one full year of teller OR retail cash handling experience. If you meet the qualifications and are interested in this opportunity, please apply and attach a detailed resume.

    Qualifications

    A minimum of a high school diploma, with some additional education desired. Prior work experience as a teller or retail cash handling experience of at least one year is required.

    Must have a high aptitude for figures and possess strong interpersonal skills. Must possess excellent computer skills, time management and organizational skills, and be able to handle multiple tasks simultaneously with a high degree of accuracy. Must be a self-starter, an excellent team player and exhibit a willingness and ability to serve the credit union members.


Teller II

Mayo Employees Federal Credit Union
Rochester, MN

131516BR

Assists members with their transactions, concerns and questions in a friendly, courteous and efficient manner by phone and in person. Responsible for performing the highest level and most complex duties within the department. Operates PC/terminal for entering appropriate information concerning members' records and transactions.

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    We are looking for a Teller II to work 80 hours per two week pay period in our Mayo Employee Federal Credit Union. This is a full-time, benefit eligible position. This role requires at least one full year of teller or financial institution experience with cash handling experience and a high school diploma or equivalent. If you meet the qualifications and are interested in this opportunity, please apply and attach a detailed resume.

    Qualifications

    A minimum of a high school diploma, with some additional education desired. Relevant teller or other financial institution experience of at least one year, including prior cash handling experience, is required. Candidates currently meeting performance standards in the Teller I role at Mayo Employees Federal Credit Union will also be considered.

    Must have a high aptitude for figures and possess strong interpersonal skills. Knowledge of computers is a must. Must possess excellent time management and organizational skills, able to handle multiple tasks simultaneously with a high degree of accuracy. Must be a self-starter, an excellent team player and exhibit a willingness and ability to serve the credit union members.