COVID-19 Response

At this time we are ready to enter phase one of our lobby reopenings, beginning with our Cascade Lake, Canal Place and Florida Offices

For those not able to visit, with the launch of our new online banking system, you have the option to complete many transactions from the safety of your own home. You can transfer money between accounts, access card management tools, and even connect your external accounts to see a complete overview of your finances.

Call Center, online banking, and secure messaging all remain available. We will continue to update you as we monitor the situation, bearing in mind announcements from government officials and the CDC.

Locations & Services

The lobbies at our Cascade Lake, Canal Place and Florida Offices are now open for members to come inside. We also encourage members to continue using our Call Center, Drive-Ups and digital banking options as much as possible.

You may notice some changes as you revisit us in person. We have installed plexiglass barriers, added floor markers, and signs to direct the flow of traffic throughout the lobby. Please watch for these upon entry, as our goal is to continue social distancing measures for the safety of our members and staff.

As with all Mayo locations, we will be screening our members once inside, and we are requiring that face masks covering your nose and mouth are worn while in the office. Please refrain from wearing hats, hoods, sunglasses, and full face masks such as ski masks.

  • Check Deposits: Our online banking app lets you deposit checks directly through the app itself, saving you a trip to a branch. Learn more.
  • Notary: Can be completed through the Drive-Up by visiting the first window, closest to the building. No appointment is necessary.
  • Safe Deposit Boxes: With the office lobby closures, our safe deposit boxes are available by appointment only. Contact us to schedule an appointment.

Current Availability by Location

Location Lobby Drive-Up Alert Me
Cascade Lake Office Open regular hours Open regular hours
41st Street Office Open by appointment only Open regular hours
Centerplace Office Open by appointment only No Drive-Up at this location
Canal Place Office Open regular hours
Monday - Friday
Temporarily closed Saturday
Open regular hours
DAHLC Office Temporarily closed No Drive-Up at this location
Saint Marys Campus Open by appointment only No Drive-Up at this location
La Crosse Office Open by appointment only Open regular hours
Florida Office Open regular hours No Drive-Up at this location
Arizona Office Open by appointment only No Drive-Up at this location

Thank You

Thank you for your patience and understanding and as we work through our new way of serving all our members as safely as possible. We appreciate everything that you have done to support and care for our community, and look forward to helping you as we get through these unprecedented times together.

We understand that COVID-19 is more than a health concern, and the economic impact continues to grow. As a member of MEFCU, our priority is ensuring you don’t have to worry about your financial health during these uncertain times. To that end, we have options and resources to help ease your financial stress during this time.

As always, if you have any questions about this information or your finances, please do not hesitate to contact us! We're here to help.