COVID-19 Response

Due to increased community spread of COVID-19, we have made the decision to close our Rochester lobbies for the safety of our staff and members, effective Tuesday, November 10, 2020. Our La Crosse Office remains open by appointment only, and our Florida Office and Arizona Office lobbies will remain open for regular hours. 

Lobbies will be available to members by appointment, which can be made by contacting our Call Center at (800) 535-2129. There will also be information posted at the door of each location, telling members how to call and talk to somebody inside.

Our Call Center and Drive-Ups are available as they always would be. You can also use our digital banking options from the comfort of your own home for a variety of transactions: transfer money between accounts, access card management tools and even deposit checks using our mobile app. 

Locations & Services

If coming in for an appointment, please keep in mind that we will be screening our members once inside. We are requiring that face masks covering your nose and mouth are worn while in the office. Please refrain from wearing hats, hoods, sunglasses, and full-face masks such as ski masks.

  • Check Deposits: Deposit checks directly through our app itself, saving you a trip to a branch. Learn more.
  • Notary: Please visit the Drive-Up window closest to the building for notary services. No appointment is necessary.
  • Safe Deposit Boxes: With our lobby closures, please contact us to schedule an appointment for access.

Current Availability by Location

Location Lobby Drive-Up Alert Me
Cascade Lake Office Open by appointment only Open regular hours
41st Street Office Open by appointment only Open regular hours
Centerplace Office Open by appointment only No Drive-Up at this location
Canal Place Office Open by appointment only Open regular hours
DAHLC Office Temporarily closed No Drive-Up at this location
Saint Marys Campus Open by appointment only No Drive-Up at this location
La Crosse Office Open by appointment only Open regular hours
Florida Office Open regular hours No Drive-Up at this location
Arizona Office Open regular hours No Drive-Up at this location

Thank You

Thank you for your patience and understanding and as we work through our new way of serving all our members as safely as possible. We appreciate everything that you have done to support and care for our community and look forward to helping you as we get through these unprecedented times together.

We understand that COVID-19 is more than a health concern, and the economic impact continues to grow. As a member of MEFCU, our priority is ensuring you don’t have to worry about your financial health during these uncertain times. To that end, we have options and resources to help ease your financial stress during this time.

As always, if you have any questions about this information or your finances, please do not hesitate to contact us! We are always here to help.